Security Regional Manager Job Benoni – Fidelity Services Group

Security Regional Manager Job Benoni is a permanent senior management opportunity advertised by Fidelity Services Group for its East Rand operations in Gauteng.

The company is looking for an experienced security management professional who can oversee regional guarding operations, maintain strong client relationships, supervise security employees and ensure that contractual security requirements are consistently met.

The successful candidate will report directly to the General Manager and will be responsible for maintaining service standards while managing the regional operation as a profitable business.

Applicants must have Matric, PSIRA Grade A registration and accreditation, extensive management experience, a valid driver’s licence and reliable personal transport.

Candidates must also reside on the East Rand.

The official application closing date is 29 October 2026.

Job Overview

Job Details	Information
Job Title	Security Regional Manager
Employer	Fidelity Services Group
Department	FSG East Rand
Location	Benoni
Province	Gauteng
Industry	Private Security and Investigations
Category	Security / Operations Management
Experience Level	Senior Management
Minimum Qualification	Matric / Grade 12
PSIRA Requirement	Grade A registered and accredited
Experience	At least 10 years in a senior management position and at least 5 years in management
Driver’s Licence	Valid driver’s licence required
Own Transport	Required
Residence	Must reside on the East Rand
Criminal Record	Clear criminal record required
Employment Type	Permanent
Salary	Not disclosed by employer
Closing Date	29 October 2026
Application Method	Fidelity Services Group recruitment website or PNet

Security Regional Manager Job Benoni Requirements

Fidelity Services Group has established specific requirements for candidates applying for this senior management position.

Applicants should review every requirement carefully before submitting an application.

1. Matric / Grade 12

Candidates must have a Matric or Grade 12 certificate.

This is the minimum educational qualification listed in the official advertisement.

The employer does not specify a compulsory university degree for this particular vacancy.

2. PSIRA Grade A Registration

Applicants must be registered and accredited with the Private Security Industry Regulatory Authority (PSIRA) at Grade A level.

PSIRA regulates South Africa’s private security industry.

Candidates should ensure that their registration details are accurate and that they can provide the required evidence during recruitment.

3. Senior Management Experience

The advertisement requires at least 10 years of experience in a senior management position.

It separately specifies at least five years of management experience.

Applicants should be prepared to demonstrate extensive leadership experience, including responsibility for employees, operations, customers and business performance.

This is not an entry-level or junior security management position.

4. Firearm Legislation Knowledge

Candidates must have working knowledge of the Firearms Control Act and relevant training and competency.

The official advertisement refers to firearm legislation knowledge, training and competency.

Applicants should be prepared to explain their relevant experience and provide supporting documentation when requested.

The employer does not specify individual firearm categories in the accessible vacancy.

5. Staff Management Experience

Exceptional staff management experience is required.

Candidates should understand how to:

• Supervise security employees.
• Manage performance.
• Address operational problems.
• Resolve workplace conflict.
• Handle disciplinary matters.
• Support employee development.
• Maintain professional standards.

6. Computer Literacy

The employer requires above-average computer literacy.

Applicants should be comfortable using workplace software for administration, reporting, communication and operational management.

The advertisement does not identify a specific compulsory software package.

7. Clear Criminal Record

Applicants must have no criminal record.

Candidates should expect the employer to verify relevant information during recruitment.

8. Valid Driver’s Licence

A valid driver’s licence is compulsory.

Applicants must also have reliable personal transport.

9. East Rand Residence

The employer specifically states that applicants must reside on the East Rand.

Candidates living in or around Benoni, Boksburg, Brakpan, Springs, Kempton Park and nearby East Rand areas may be geographically relevant, but the employer determines whether an applicant satisfies its residence requirement.

10. Positive Work References

Applicants must provide positive employment references.

Candidates should include professional referees who can confirm relevant management experience and work performance.

11. Planning and Administration Skills

The successful candidate must demonstrate sound planning and administrative abilities.

These skills are necessary for managing branches, employees, operational responsibilities and financial matters.

12. Client Liaison Skills

Strong interpersonal communication and client relationship management are essential.

The Regional Manager will be expected to maintain professional relationships with customers and address their operational concerns.

Key Duties and Responsibilities

1. Managing Regional Security Operations

The Security Regional Manager will oversee security operations within the assigned East Rand region.

The objective is to ensure that services are delivered professionally and in accordance with client requirements.

Responsibilities include monitoring operations, identifying service problems and coordinating corrective action.

2. Managing Allocated Branches

The successful candidate will manage allocated branches and ensure that contractual obligations are met.

This involves monitoring performance, communicating expectations and ensuring that branch operations support the company’s service commitments.

3. Maintaining Client Relationships

The Regional Manager must maintain positive relationships between Fidelity Services Group and its customers.

Responsibilities include:

• Communicating with clients.
• Understanding service expectations.
• Responding to operational concerns.
• Addressing service delivery problems.
• Maintaining professional relationships.
• Supporting customer satisfaction.

4. Ensuring Contractual Compliance

The employer requires allocated branches to meet client contract requirements.

The successful candidate must understand the services promised to each client and ensure that the regional operation delivers them.

5. Supervising Security Officers

The Regional Manager must ensure that security officers deployed at client sites meet the applicable contractual requirements.

This includes monitoring staff performance and ensuring that appropriate operational standards are maintained.

6. Evaluating Security Service Levels

The successful candidate will regularly evaluate the quality of security services.

Responsibilities include identifying weaknesses, reviewing performance and recommending improvements.

7. Providing Risk-Related Recommendations

The Regional Manager will provide clients with recommendations to improve security services.

This requires understanding operational risks and proposing practical improvements that are relevant to the customer’s requirements.

8. Managing Employee Performance

General supervision and management of security employees form a major part of the role.

Responsibilities include:

• Monitoring employee performance.
• Communicating expectations.
• Addressing poor performance.
• Supporting team development.
• Maintaining accountability.
• Encouraging professional conduct.

9. Handling Operational Administration

The successful candidate will manage administrative responsibilities associated with regional security operations.

These may involve reports, records, correspondence and other operational documentation.

10. Managing Logistics

The advertisement includes logistical management.

The Regional Manager must help ensure that operational resources are appropriately managed and that security services can be delivered efficiently.

11. Managing Financial Performance

The employer expects the Regional Manager to contribute to profitable business operations.

Responsibilities include overseeing relevant financial matters, monitoring costs and supporting responsible resource management.

The exact financial authority and budget responsibilities should be confirmed during recruitment.

12. Communicating With Management

The successful candidate will communicate daily with management about operational matters.

This requires accurate information sharing and timely escalation of significant issues.

13. Reporting to General Management and Executives

The role involves daily communication with General Management or executive stakeholders regarding operational and financial matters.

Candidates should be able to explain problems clearly and provide relevant information to support management decisions.

14. Handling Human Resources Matters

The Regional Manager will ensure that HR-related queries are addressed promptly.

This may include coordinating with HR personnel, responding to employee concerns and ensuring that workplace matters follow the employer’s procedures.

15. Managing Disciplinary Processes

The advertisement specifically includes disciplinary management.

The successful candidate must be comfortable handling workplace disciplinary matters in accordance with applicable policies and procedures.

16. Investigating Security Incidents

The Regional Manager will investigate incidents and report on relevant findings.

Responsibilities include reviewing available information, establishing relevant facts, documenting findings and communicating outcomes through the appropriate channels.

17. Preparing Weekly and Monthly Reports

The successful candidate must submit relevant incident and general reports to management.

Reports should be accurate, clear and submitted according to company requirements.

18. Applying Quality Management Knowledge

The employer specifically requests knowledge of the ISO 9001:2008 management system.

Applicants should be able to explain their experience with relevant quality management processes.

The advertisement names the 2008 edition; candidates should confirm which quality management standard and procedures the organisation currently applies.