Internal Sales Coordinator Jobs in Pretoria

Candidates searching for Internal Sales Coordinator jobs in Pretoria can consider this permanent opportunity with Avon Packaging Convertors (Pty) Ltd in Waltloo.

Avon Packaging Convertors operates within the plastic-packaging manufacturing industry. The successful candidate will serve as an important connection between customers and the company’s production operations, helping ensure customer orders move efficiently from the initial enquiry through processing and ultimately to delivery.

The position combines sales coordination, customer service, order administration and communication with production and dispatch teams. Applicants therefore need more than general administrative experience: previous internal-sales or sales-coordination experience is specifically required.

Internal Sales Coordinator Jobs in Pretoria: About the Role

The Internal Sales Coordinator will help manage customer orders and maintain communication between customers and different operational areas within the company.

An important part of the role involves processing orders accurately through Syspro, beginning with capturing the order and continuing through to invoicing.

The successful candidate will also prepare quotations and follow up on quotes that haven’t yet been finalised. This means the role contributes directly to turning customer enquiries into confirmed orders.

Because Avon Packaging Convertors serves customers ranging from major corporate organisations to smaller privately owned businesses, the employee will need to handle different accounts and service expectations professionally.

Key Responsibilities

The successful candidate will perform sales, customer-service and administrative responsibilities, including:

• Capturing and processing customer orders using Syspro.
• Managing orders from initial capture through to invoicing.
• Preparing quotations for customers.
• Following up on outstanding quotations.
• Helping convert customer enquiries into orders.
• Communicating with customers regarding their orders.
• Coordinating with production planning and dispatch.
• Confirming expected lead times and delivery dates.
• Monitoring the progress of customer orders.
• Informing customers proactively about delays or changes.
• Maintaining customer information on Syspro.
• Updating relevant pricing and product information.
• Responding professionally to customer enquiries and complaints.
• Handling credit-related requests appropriately.
• Providing sales-administration support to the external sales team.
• Preparing or assisting with sales reports and customer follow-ups.
• Checking product availability.
• Coordinating with the warehouse regarding finished goods.

These duties have been independently rewritten for JobMarketSA while retaining the factual responsibilities published in the original advertisement.

Order Processing and Customer Service

Candidates interested in Internal Sales Coordinator jobs in Pretoria should be comfortable managing orders throughout the sales process.

The successful applicant won’t simply capture orders. They will monitor their progress and communicate with production planning and dispatch to establish realistic lead times and delivery dates.

When delays or changes occur, customers need to be informed proactively.

Strong customer-service skills are therefore important. The employee may need to respond to questions, complaints and credit requests while maintaining a professional relationship with the customer.

Sales Team Support

Another major responsibility is supporting the company’s external sales team.

The Internal Sales Coordinator will assist with administrative work, reporting and customer follow-ups. This helps external sales employees focus on their customer-facing and sales responsibilities while ensuring the administrative side of the sales process continues to operate effectively.

The employee will also help check available stock and communicate with the warehouse regarding finished products.

Minimum Requirements

Applicants must have Grade 12 (Matric).

A relevant qualification in sales, marketing or administration would be advantageous, but PNet does not present it as mandatory.

Candidates also need:

• 2–5 years of experience in internal sales or sales coordination.
• Experience in the plastics/packaging manufacturing industry.
• Proficiency using Syspro ERP.
• Strong Microsoft Office skills.
• Good knowledge of Microsoft Excel and Outlook.
• Strong written and verbal communication.
• Good attention to detail.
• The ability to perform effectively under pressure.
• A customer-focused approach.

Essential vs Advantageous Requirements

There are a few distinctions you should preserve when publishing this vacancy.

Packaging/plastics manufacturing experience is essential.

Syspro ERP proficiency is essential.

Experience dealing with large blue-chip customers is a strong advantage, rather than being stated as an absolute requirement.

Similarly, a relevant sales, marketing or administration qualification is advantageous, while Grade 12 is the stated minimum educational requirement.

This distinction is important because JobMarketSA shouldn’t accidentally discourage otherwise eligible applicants by turning preferred criteria into compulsory requirements.

Working Environment

The successful applicant will work within a fast-paced manufacturing environment where customer orders need to be coordinated with production and dispatch activities.

Candidates should therefore be comfortable managing several responsibilities simultaneously while maintaining accurate customer and order information.

Attention to detail matters because the employee will work with customer records, product information, pricing, quotations, orders and invoices.

Location and Job Type

Location: Waltloo, Pretoria, Gauteng
Employment Type: Permanent
Job Type: Full Time
Experience: 2–5 years
Minimum Education: Grade 12
Industry: Plastic Packaging Manufacturing
Syspro ERP: Essential

PNet currently lists the position as Permanent and Full Time.

How to Apply for Internal Sales Coordinator Jobs in Pretoria

Candidates interested in Internal Sales Coordinator jobs in Pretoria should submit their application through the original PNet vacancy.

Apply for the Internal Sales Coordinator vacancy on PNet

Applicants should review the original advertisement before applying to confirm that the position remains open and that they meet the latest requirements.

Important Notice

JobMarketSA is not Avon Packaging Convertors or PNet and is not responsible for recruitment for this vacancy. This job post has been independently written and structured by JobMarketSA using factual vacancy information from the original advertisement.

Applications should be submitted through the original vacancy provider. Job seekers should never pay someone to submit an employment application.